DEALERSHIP PRIVACY POLICY
Last Updated: June 22,2026
Effective Date: July 1, 2026
This Privacy Policy explains how Grossman Chevrolet Inc. ("we," "us," or "our") collects, uses, protects, and discloses personal data collected from visitors to our showroom, users of our website, service center customers, and individuals who submit credit or financing applications. This notice is crafted to comply with the Connecticut Data Privacy Act (CTDPA), as amended.
1. Categories of Personal Data We Collect
In the course of selling, leasing, servicing vehicles, and arranging financing, we collect the following categories of data:
● Identifiers: Full name, billing and shipping address, email address, telephone numbers, and unique device online identifiers (IP addresses, tracking pixels).
● Commercial Information: Service histories, warranty records, vehicles viewed, test-driven, purchased, or leased.
● Internet & Electronic Activity: Browsing history on our inventory pages, trade-in valuation tool interactions, and engagement with our digital advertisements.
● Inferences: Profile consumer preferences derived from your interactions to suggest vehicle types or financial packages.
2. Strict Collection of Sensitive Personal Data
We collect highly sensitive data to comply with federal regulations (such as the USA PATRIOT Act and OFAC) and to facilitate vehicle financing. Under amended Connecticut law, we do not process this sensitive data without obtaining your explicit, affirmative opt-in consent, except as strictly required to execute your purchase or credit application:
● Government Identifiers: Driver's license numbers, Social Security numbers (SSNs), and passport copies (collected for identity verification, title, registration, and credit applications).
● Financial Account Data: Bank routing/account numbers, and credit/debit card numbers paired with access pins (collected for down payments or financing steps).
3. Sharing Data with Third Parties (OEMs, Lenders, and Data Marketers)
We share personal data with external entities to provide our services. We do not sell data to third-party data brokers for monetary gain; however, data sharing occurs across these categories:
● Original Equipment Manufacturers (OEMs): We share buyer, vehicle, and service history with vehicle manufacturers (e.g., Ford, GM, Toyota) for warranties, safety recalls, and connected-vehicle activations.
● Financial Institutions: Credit application details are transmitted securely to automotive lenders to evaluate and secure financing options at your request.
● Targeted Advertising Networks: We utilize marketing tracking pixels (e.g., Google, Meta) to deliver targeted automotive ads. You can opt out of this "sale/sharing" at any time.
4. Artificial Intelligence & Large Language Model (LLM) Disclosures
● AI & LLM Training: We explicitly disclose that we do not use, share, sell, or transmit any consumer or customer personal data (including chat history from our website's virtual assistant or financing application data) to train Large Language Models (LLMs) or external generative artificial intelligence platforms.
5. Automated Profiling and Algorithmic Disclosures
● Automated Decisions: We use profiling tools to evaluate vehicle preferences and lease/finance options. You have a legal right to opt out of automated profiling that produces legally or similarly significant outcomes regarding your access to financing or credit.
● Pricing Software Policy: We utilize pricing software to evaluate market data for used and new vehicle inventory.
6. Precise Geolocation and Connected Vehicles
● Connected Vehicle Systems: Certain modern vehicles feature manufacturer-installed connected systems (telematics). We do not track or store your vehicle's physical location.
● Sale Prohibition: In compliance with state law, we strictly prohibit the sale, lease, or transfer of precise geolocation data belonging to any Connecticut resident to third-party data aggregators or brokers.
7. Explicit Protections for Minors (Under 18)
● Blanket Prohibition: Our services, test drives, and sales are directed exclusively to licensed operators and adults. We possess actual knowledge that we do not knowingly collect, sell, or share personal databelonging to consumers between 13 and 17 years of age for targeted advertising or marketing profiling.
8. Your Legal Rights and How to Exercise Them
As a Connecticut resident, you possess distinct data privacy rights. Please note that some rights may be limited if your data is required to comply with federal record-retention laws (such as keeping sales contracts or odometer disclosures for required years):
● Right to Access & Confirm: Request confirmation that we process your data and receive a clear record of your collected files (excluding copies of your SSN/Driver's License for identity protection).
● Right to Delete: Request the destruction of personal records not subject to federal legal holds.
● Right to Correct: Request corrections to erroneous information in your customer files.
● Right to Opt-Out: Stop the sharing of your data for targeted advertising.
Submission Processes & Automated Browser Signals
● To Submit a Request: You may execute your consumer rights by visiting our web submission form at https://www.grossmanchevy.com/contact.htm, calling our compliance desk at 860.388.3434 x121, or emailing lgrossman@grossmanautos.com. We verify requests and respond within 45 days.
● Global Privacy Control (GPC): Our digital properties actively scan for, recognize, and natively honor Global Privacy Control (GPC) opt-out signals. If your browser transmits a GPC signal, you will be automatically opted out of targeted web tracking.
9. Material Changes to this Policy
If we make retroactive material updates to our data retention or collection methods, we will notify you through direct electronic communication or highly visible prompts on our website before those modifications apply to your data.
Your Privacy Choices
We use cookies and similar technologies to analyze site traffic, personalize your experience, and deliver targeted advertising. Sharing this tracking information with third-party advertising networks may be considered a "sale" or "sharing" under Connecticut law.
You have the right to opt out of targeted advertising and non-essential trackers at any time. We automatically honor Global Privacy Control (GPC) signals sent by your browser.
