We recently purchased a 2012 suburban from Grossman Chevrolet in Old Saybrook. We were most satisfied with our buying experience. The sales consultants and manager were professional and worked as a team to make sure that we got the car that we needed. They worked with us on the various model options and price of the car we finally selected. When we picked up the new car the business manager made the whole insurance and registration process painless and the sales person who reviewed the operation of our new vehicle was patient and thorough. This was the 3rd vehicle we've purchased from Grossman's and each buying and service experience has been excellent. It was great to deal with real people who are so customer focused and trustworthy. We highly recommend Grossman Chevrolet and thank all the staff for making this a very positive experience. A&K
Linda and her staff have always done a great job for us when ever we needed service on our cars. We have bought 2 vehicles from Grossman and each buying experience has been a pleasure. I would recommend Grossman Chevy and Grossman Nissan highly for both sales and service.
- Michele Novak, Madison, CT
I love my new Chevy Equinox. Greg was extremely informative about the vehicle and just a really nice guy. He answered all of our questions and was patient while I made my decision. I had been to other dealerships and found everyone at Grossman's to be very friendly and polite, hence my decision to buy my vehicle there. I was very happy that they located the exact vehicle that I wanted instead of trying to sell me something off the lot. Overall I was very pleased.
- ajmets, Old Saybrook, CT
What an amazing experience. This dealership treated me like a person instead of just another sales figure. I was recently involved in an accident and my beloved Jeep Grand Cherokee was totaled. I had a very hard time getting financed for a replacement car and then a friend suggested I go to Grossman Nissan. What a difference! They actually cared about me and not just my money. Guy and Linda made a miracle happen and now I have a beautiful Nissan Rogue SL. I could not be more pleased with both the car and the incredible service provided to me by Grossman Nissan. They are friendly, professional and really went above and beyond to help me. I will always be thankful that I went there and plan on telling everyone I come across to go there if they are looking for a car.
- JoeCor, Old Saybrook, CT
Right from the start I was greeted with a very friendly hello by Greg who asked politley if their was anything that he could do for me. We had a friendly conversation and discussed what I was interested in. He showed me around the lot and we looked at a number of different cars with various options. He answered all of my questions and at no point did I feel pressured in any way.
I drive 30-35K miles per year for work and currently own a 2009 VW Jetta Sportwagen TDI. My son will begin commutting to College in the fall and we wanted to get another high MPG car and were negotiating with the VW dealer for a Golf TDI because of my great experience with my car. I brought the whole family down a couple of days later and we test drove the Chevy Cruze ECO. We liked the ride and handling and all of the safety features that were included. Greg explained all of the features and we began to negotiate a deal. The only feature that we were looking for but did not get was the spare tire. Greg offered to find a comparable model with spare from another dealer but we made an offer for the one they had in stock.
We feel that we were able to get a very fair price on a very fine car and had a positive experience due to the professionalism of both Greg and Guy
I've had a problem with my 2009 Equinox for the last 7 months. It would just die on the highway-totally terrifying. I took it to 3 different shops and no one could figure it out. One place, a chevy dealership!, even insinuated that i was making it up. They treated me like a 10 year old. Anyway, Grossman put me in a loaner while they duplicated the problem and even got the repair covered by my warranty. Arnie, Dale, and Sam were all so nice everytime i went in. I am so glad i found them, i won't go anywhere else!
- Alan & Julie
Brian, I just wanted to thank you and Jeff for being so easy to deal with and accommodating. You found the perfect truck for my needs.And when we sat with Guy French, the Business Manager, he handled all the financing with ease and made us feel very comfortable. The truck was ready to go as promised. Its great to find a truly professional company. We will always come back for service and parts. Thanks to everyone for making this a great truck buying experience.